Managing Your Identity Theft Risk In A Digital Society

Managing your identity fraud risk

Managing your identity fraud risk

Identity fraud, or theft, is a constant threat in our digital age. As personal data becomes more valuable, our online presence elevates the risk, necessitating increased vigilance.

In this article, we provide an overview of the risks to look out for, what to do if you’ve fallen victim to identity fraud, and how to protect your online identity and personal information from future malicious cyberattacks.

Identity Fraud Explained

According to the Office Of The Australian Information Commissioner (OAIC) identity fraud involves someone using another individual’s personal information without consent, often to obtain a benefit.

Scammers misuse your identity for illegal activities like opening bank accounts, obtaining credit, and creating fake passports for unlawful actions.

Identifying identity theft can be challenging. Unusual bank charges, suspicious emails requesting personal information, or unfamiliar product feedback calls could signal potential fraud.

A Growing Risk To Personal Data

Scammers employ inventive methods to extract personal data online. According to Eftsure, 1 in 15 people globally experiences identity fraud, highlighting escalating risks.

Closer to home, analysis carried out by the Australian Commonwealth Attorney General’s Department, estimated that identity crimes throughout the nation cost roughly $1.6 billion per year.

COVID-19 sparked a 55% surge in identity fraud in Australia, with half the population reporting fraudulent calls or texts seeking personal information.

Australian consumers, particularly those aged 35-44, are most susceptible to identity theft, losing the highest funds on mobile apps. Phone calls dominate reported cases, as per the ACCC Scam Statistics.

With statistics like these, it’s becoming increasingly essential to protect your online identity and to reduce your risk of falling victim to malicious attempts to steal your personal information.

Mitigating your identity fraud risk

What To Do If Your Identity Has Been Stolen

It’s important to note here that Scantek is not the go-to answer if you’ve fallen victim to identity fraud.

Whilst our Identity Verification software helps business owners verify personal data and authenticate documentation, responding to an identity theft scenario requires following up with unique authorities who are external to our business.

Here are our suggested pathways when reacting or responding to an identity theft situation in Australia.

  • Report it to local authorities – Time is of the essence when dealing with identity theft so you should flag this immediately with the most relevant authority. Some examples include:
    • Contact your local police station and provide as much information as possible
    • ReportCyber – Raise a request via the Australian Cyber Security Centre.
    • SCAMwatch – The ACCC’s online service for scam reporting/assistance
    • Department Of Home Affairs – Australian immigration and customs border policy
  • Tell your bank immediately – Alert your financial institution about potential financial risks; they have procedures for addressing issues and reversing transactions.
  • Request a credit report – Requesting an updated credit report safeguards against unauthorized accounts and allows a ban period to restrict account activity.
  • Request A Victim’s Certificate – Secure a victim’s certificate from the Commonwealth to bolster your claim with evidence before submitting to financial institutions or government agencies.
  • Seek professional advice – There are a number of professional services available to help you navigate an identity fraud case, one of which is Australia’s national identity and cyber support service known as IDCARE
  • Update your online information – This could be in the form of updating your passwords, changing your login details, creating a new email address and closing unauthorised accounts.
  • Share the news – Tell your friends, family and colleagues about any breaches, especially if this means they’ve received any contact from your fake profile.

Protect yourself from identity theft

Limiting Your Identity Fraud Risk

Whilst future cyber-attacks for your identity and personal data are constantly imminent, especially in an increasingly digital world, there are ways you can limit your risk in future.

  • Ensuring your keep your personal information as safe and protected as possible.
  • Having strong passwords for your online accounts and changing them regularly.
  • Activating Two Factor Authentication (2FA) on all devices, logins and services, in particular for your email and social media accounts.
  • Maintaining stringent records of all financial spending including bank statements, receipts, tax returns and other financial documentation.
  • Checking in on your financial statements regularly to identify rogue transactions.
  • Keeping personal information (like your date of birth) private or secure on public forums like social media.
  • Ensure your computer has updated antivirus, regularly scanning for risks and phishing attacks to safeguard against potential threats.
  • Keeping your personal data safe and secure when dealing with any external parties.
  • Being mindful of doing any sensitive browsing whilst using public Wi-Fi hotspots in case they are not secure.

Mitigate identity fraud risk by using common sense, staying cautious in online transactions for ongoing security.

cybercriminal activity with identity fraud

The Risks Of Identity Theft In Social Media

Cybercriminal activity is on the rise, and one of the target areas of concern is social media.

Active social media sharing exposes personal information, providing cyber criminals an opportunity to steal your identity. Be cautious about publicly sharing sensitive details to mitigate risks.

Owning a social media account and posting publicly poses identity fraud risks. Mitigate them by following best practices recommendations consistently.

Be Smart About Your Personal Data

Digital society heightens identity crime risk; stay cautious. Yet, ample support guides consumers for protection.

Practice wise online behavior, rely on professional support, and safeguard personal data for security in the digital economy.

If you are a business in need of an easy solution to ensure your customers are who they say they are, we welcome you to check out our unique Identity Verification software.

So You’ve Been Banned From A Venue….What Next?

Banned patrons article by Scantek

security and banned patrons article by Scantek

Unplanned nights often bring excessive drinks, loud laughter, embarrassing dance moves, and a few stumbles. A good night’s sleep, hydration, and a greasy morning-after breakfast usually help recover. However, if flagged as a banned patron, the bounce-back may take longer.

Since our Scantek ID scanning software is utilised throughout nightlife venues to coordinate and manage patron safety, we often get a lot of questions from banned patrons who are unsure what to do next. It’s important to note that we/Scantek do not issue bans, nor do we have the capacity to change or reverse these.

Whilst we can’t directly assist banned patrons, instead, we have put together this article to outline the steps you can take if you need to follow up a ban with the venue who put it in place.

We have also put together a list of Banned Patrons FAQs should you have a question specifically relating to our Scantek ID scanning technology.

Increasing Control For Venue Owners

Venues prioritize safety, implementing strict measures to control unruly patrons, banning those jeopardizing comfort and well-being.

As we explored in our article, Improving Community Safety Through Venue Entry Technology, the Queensland government are using our ID verification technology to control patrons in the Safer Nights Precinct, with the number of assaults, ambulance callouts, hospital admissions, and serious crimes all reduced since implementing the technology – so the solution is working.

Nightlife venue owners rejoice, bans may be challenged and reversed through patron-venue agreement, albeit uncommon.

Banned patrons outside nightlife venue

Banned Patrons: What To Do Next

If you find yourself on a banned patrons list, here are some suggested next steps you can take to contest a recent ban.

1. Call The Venue – Address the ban by contacting the venue, engaging with staff professionally, and seeking resolution through respectful communication with various personnel.

2. Message The Venue – Check venue’s ban process online. Use preferred contact method (email, Facebook, CRM, website form). Send polite inquiry with details.

3. Schedule An After-Hours Visit – Schedule a visit to discuss the ban in person. Contact venues during weekdays, arrange a suitable time, and avoid inflaming the situation.

4. Seek Legal Advice – If you feel you’ve been unfairly banned from a venue, you can seek the assistance of a legal professional who can advise you on the next steps should you wish to go down the legal pathway.

5. Submit A Formal Apology – Submit a sincere apology to the venue, acknowledging past behavior. Request the management to reconsider the ban for a chance of reconciliation.

6. Find A New Favourite Spot – If reversing a ban seems unlikely or justified, consider finding a new local spot during the ban’s duration. Use this time to discover alternative venues; choices abound in hospitality.

Further to the above recommendations, it is important to reiterate that Scantek does not issue venue bans, nor do we have the ability to change or reverse any bans that have been applied. So, we advise against contacting our Scantek team for any ban related enquiries, and instead, we recommend following the steps advice.

Nightlife venue entry

Every Venue Operates Differently

Entering a venue implies adherence to its behavior guidelines, shaped by local laws. Contesting bans varies due to state legislations; no universal approach applies.

Follow-up procedures after a ban vary by venue. Use discretion when contacting specific venues, as policies differ.

As long as you process your request respectfully and professionally, there is a good chance the venue will at least hear you out before making their decision – so keep it friendly and civil.

Can Scantek Help Me With My Ban?

The short answer here is no.

Whilst Scantek scanners are increasingly becoming more widely used in nightlife venues as explored in our article The ID Verification Tech Taking Nightlife Venues By Storm, we don’t have the authority to reverse or change a banned status, as the ban is unique to the venue who put it in place.

If you find yourself on a banned patron list, as mentioned previously, you’ll need to contact the venue directly for assistance in contesting or reversing this.

Banning from one Scantek venue doesn’t guarantee exclusion from others. Your ban record is flagged, leaving entry decisions to door managers. Each venue assesses entry independently upon scanning.

Have Fun, But Be Mindful

The easiest way to navigate the above challenges is to always be mindful, respectful and aware of your behaviour whilst out at public and private venues.

Stay safe on a night out with a responsible skipper, controlling alcohol, and spreading positive vibes.

For more info, explore our banned patron FAQs, addressing common questions for valuable insights and assistance.