Client Verification

If you’re an Australian business leader, you already know that accurate ID verification is critical. It’s a safeguard when onboarding clients. Add to that your compliance with industry regulations, and avoiding the damages of identity fraud, and there’s no question you need an efficient and reliable process.

Scantek Client Verification

Why Strong Identity Verification is so important?

When a customer offers an identity document, how do you know; it’s their own? it matches an official format? it’s real? Identity verification confirms that a person is who they say they are.

Why Scantek?

We know that compliance requirements are becoming more stringent and complex to protect customers and businesses. That’s why we make it our business to stay up to date on industry-specific criteria for identity verification.

Compliance made easy

Ticking the box of compliance for regulatory bodies like Tax Practitioners Board can be an extra task on your To Do list. We’ve streamlined the process by building industry-specific compliance checks into your verification process making them recorded, trackable and auditable.

Existing compliance checks by Scantek include:

  • Know Your Customer (AUSTRAC)
  • Document Verification Services (DVS)
  • Anti Money Laundering (AML)
  • Counter-Terrorism Financing (CTF)
  • Politically Exposed Persons (PEP)

Once completed, your business has auditable evidence of compliance on record. We can also set up ongoing compliance monitoring for real-time alerts for any issues that arise.

Women holding a Driver's Licence for Client Verification

How about technology works

Green and White Link

Your customer receives a link to a secure portal to start their verification process, where they will be guided step-by-step.

Green and White Document Capture example

Using the Scantek app and the camera on their mobile phone or device, they capture the required identity documents.

Green and White biometrics

The app guides them through a series of head and facial screen captures, comparing them digitally to detect fake identities.

Our system takes care of the rest: the deep dive into secure and accurate authentication.

Regardless of your customer’s geographic location, they can be fully verified using the camera on their device. The app guides them through screen captures of the primary and secondary identity documents they need. Smart software captures images quickly and clearly, counteracting glare and blur.

Our app uses Optical Character Recognition (OCR) to find print or written text in document images, converting it into data for digital processing. It’s all done automatically, preventing user error from manual input.

To ensure the genuine person is present—or ‘live’—the app guides the user through a random sequence of head movements for a few seconds. This biometric liveness check prevents an imposter from using a photograph or video of someone else as proof of identity. With over 6,000 unique movement sequences, fraudulent tricks like holding a recorded video of another person in front of the camera would never pass the test.

Our AI compares the face on the identity document to the face in the screen captures. It’s a highly technical measurement using millions of machine-learned micro-comparisons for accuracy. You receive a confidence score on the match, enabling you to make business decisions with certainty. Stolen documents are exposed at this point, putting a stop to identity theft.

Detailed authentication

We go a step further to access industry-specific identity checks. Among others, our app complies with Acceptable Means of Compliance and the Tax Practitioners Board (TPB) requirements for:

Unlike some verification services that take days to perform manual authentications, Scantek can complete the entire process from scan to results within seconds.

Scantek Pep-identification
Benefits of choosing ID Verification

The benefits of choosing Instant Identity Verification

It cuts the cost of preventing fraud! The cost of verifying customers can escalate quickly, especially if your organisation checks large numbers of people daily.

The cost of inadequate verification is worse, as it exposes you to the risk of identity fraud, which eats into your profits.

Scantek provides a simple, fully digital solution that eludes the costs of paperwork and personnel while providing more accurate results. No need to lose money on expensive overheads or time-consuming processes—one app does it all.

Save time in customer onboarding

There’s nothing worse than a customer moving to a competitor because your complex verification steps frustrated them. Physically producing the right documents, visiting an office, and giving private information to a stranger are obstacles both you and your customer would rather avoid.

With our fully digital system, customers can scan identity documents or complete their verification from the comfort of home, saving both of you time and creating convenience.

We’ve also taken out the ‘wait’ factor. By eliminating the need for manual processing, documents don’t rely on a worker’s availability for authentication. Automated AI technology is instantly at work: verification is complete within seconds, rather than hours or days.

Scantek New Customer Onboarding

Protect your client’s information

To ensure your organisation is never associated with fraudulent activity or data leaks, we’ve made it our business to engineer a highly sensitive app that identifies even the hidden risks. Data-driven insights detect suspicious behaviour. These alerts will support your decision-making regarding which customers to onboard.

Besides simplifying the verification process, Scantek safeguards the information your customers entrust to you. No human sees or manipulates their data. All personal information remains secure during the verification process and encrypted at rest in storage.

A digital audit trail of steps you’ve taken to verify a customer remains easily accessible should you ever need to produce evidence.

You can rely on our Technology

Identity verification is more than a sequence of steps. Over the years, we’ve advanced with technology trends to build a dynamic verification ecosystem which is continually advancing. This supports your streamlined experience as you use the app. Here’s what you get from the work we do behind the scenes.

Our app automatically screens and classifies documents, extracting relevant information. By passing the need for human training or input, it independently tests identity documentation against our data sources, and certifies authenticity. Results are presented in a format that is easy to read and interpret.

With the app’s capacity to process thousands of documents daily, you’ll quickly receive the information you need to make informed decisions about onboarding legitimate clients. Hundreds of unseen artificial intelligence checks expose fraudsters by detecting false documents and hidden risks. Track customer trends, adjust marketing strategies or reward loyalty using insights from built-in data analytics.

Set up Scantek instantly. It seamlessly integrates with your organisation’s systems through a single secure API, or you can use the Scantek Software Development Kit (SDK) for immersive integration with your software and business processes.

Scantek is a leader in deep learning-based image processing, cutting-edge biometric technology, and data science. Our proficiency in artificial intelligence experience and recruitment of the brightest minds in technological innovation have been protecting businesses for over a decade.

We’re committed to the highest standards of data security. Choose your preferred secure storage method. Whether it’s within our secure AWS infrastructure or your own data environment, we’ll make sure it remains private and safe.

We’re an accredited Australian Government Gateway Service Provider. That gives us access to a comprehensive selection of government data sources for document verification.

Scantek identity verification

Why Scantek?

Green and White Verification

Our core business

Our system is geared to offer a wide range of authentications including identity and document verification. Certificate verification is simply another way we can assist you, by doing what we do best.

Green and White Simplicity

Simple yet sophisticated

What lies behind your streamlined experience is tried-and-tested technology. With a finger on the pulse of evolving digital sciences for over a decade, our specialist team continues to advance a complex ecosystem that supports the fast and accurate process you access.

Green and White Bans

No human error

Using the latest technology in artificial intelligence and machine learning we’ve eliminated the need for human intervention.

  • No waiting around for people to do their part of the job
  • No opportunity for careless mistakes


Gain the competitive edge with Scantek identity verification

Download our Client Verification Brochure to learn more about how our solution can help your business.

Request Brochure

Client Verification

We’d love to provide your business with more information about our Identity Verification solution! Please provide your details below and a friendly team member will be in touch to walk you through pricing, how it works, and implementation.