November 17, 2022

November 17, 2022May 24, 2024

Digital VOI For Conveyancing: A New Era

Introducing Scantek's digital VOI for conveyancing

Technology is often the catalyst for improved productivity and efficiency, and New digital solution emerges, transforming identity verification in conveyancing. Game-changer ahead!

Accelerate property transactions with our advanced technology. Ditch manual identity verification for swift digital conveyancing checks, streamlining operations and enhancing client services. Upgrade now for efficiency!

Find out more about our fast VOI conveyancing solution today.

Why is it important to complete verification of identity?

ARNECC regulates e-conveyancing. Conveyancers combat fraud with manual ID checks. Enter Scantek’s digital VOI tech—a new online solution for seamless, secure identity verification in conveyancing.

Find out how our Digital VOI conveyancing solution can help you save time and money, whilst also reducing your risk.

How does our digital verification of identity work?

When it comes to digital VOI in the conveyancing industry, Scantek has introduced a revolutionary new solution that has changed the game.

The exclusive technology has been built and developed in Australia to improve efficiencies for conveyancers alongside a multitude of benefits, including:

Biometric facial comparison enables all security checks to be fully automated, eliminating unnecessary administration load and reducing operational costs.
Optical character recognition which greatly improves the process of data entry and enables quick conversion of scanned documents and searchable text files (with a 90+% match rate).
Liveness detection technology ensures only real humans are using the platform, preventing users from submitting stolen photos, fake videos, life-like masks, or other known spoofs to fool the system.
Document verification services checks that simplify Know Your Customer (KYC) processes via secure automation to increase onboarding completion rates.
Ease of use and simplicity thanks to a customised portal with smooth access to reporting.

If you’re a conveyancer interested in seeing how this one-of-a-kind technology can benefit your operations, contact our Scantek team to see how it works firsthand!

The benefits of our digital VOI conveyancing solution

Scantek’s tailored VOI conveyancing solution accelerates workflows, enhances customer service, and boosts capacity, aligning with the adage ‘time is money’ in the evolving digital landscape.

Our digital conveyancing aligns with ARNECC, complying with ‘reasonable steps to verify identity’ standards in Australia.
Professional conveyancers can easily meet their compliance obligations without wasting precious work hours undertaking manual fact-checking.
Adaptable identity verification tech tailored for diverse Australian conveyancing workflows, addressing state-specific variations in property transactions.
Scantek keeps technology in-house, ensuring development and data stay in Australia, setting us apart from competitors.
Scantek, ISO27001 certified, adheres to global information security standards. Our practices ensure secure data storage in Australia, centralized for nine years, with easy accessibility and compliance assurance.
Streamline identity verification with our hassle-free solution—no queues, no paperwork. Learn more about customer benefits!

With thousands of micro-identity checks happening each second (something a human could never do) you will enjoy the speed and convenience of our fully automated digital verification system.

Find out more about our VOI conveyancing solution or book a demo for a hands-on experience!

Find out more about our unique VOI conveyancing technology

Scantek’s cutting-edge verification tech enhances efficiency and safety in Australian conveyancing, offering clients a seamless and reliable identity verification solution.

If you’d like to see how our innovative technology can revolutionise your business, we invite you to book a demo with our team today.

November 17, 2022May 3, 2024

Digitising Conveyancing Identity Checks At Property Settlement

Conveyancing identity checks with Scantek's digital VOI technology

If you’re thinking of buying or selling a property, it’s also time to prepare for the series of conveyancing identity checks and a pile of paperwork ahead of settlement, one of these being a land title verification of identity form.

Conveyancing has long been recognised as a mandatory step in the property acquisition and settlement process. Defined as the legal transfer of property/land ownership from one person or entity to another, an essential part of conveyancing is the verification of identity (VOI) for both parties.

The Importance Of Conveyancing Identity Checks

Conveyancing identity checks guard against fraud in Australian land transactions. Since 2018, e-conveyancing replaced paper-based settlements in key real estate markets.

Digitising the land title verification of identity form

Ease property settlement stress by choosing a settlement agent with digital VOI conveyancing. Use your smartphone or browser to complete land title identity verification at your convenience, avoiding unnecessary hassles.

Digital VOI for conveyancers – a Scantek solution

Throughout the years, Scantek has been working closely with conveyancers to improve efficiencies within an industry that has been typically dominated by paper-based processes.

It is here where Scantek saw an opportunity to introduce their digital VOI solution for conveyancers to streamline these processes from manual to digital.

The all-new Scantek solution celebrates an improved user-friendly approach with a faster and more accurate digital conveyancing process, which bypasses the frustrating delays often associated with manual verification methods.

Not sure if your conveyancer is using our Australian-made technology?

Feel free to send them a link to our article Digital VOI For Conveyancing: A New Era.

Or feel free to share the following link to our Conveyancing solution page:

scantek.com/industries/conveyancing/

The benefits of Scantek’s digital verification solution

Our conveyancing identity verification technology combines artificial intelligence with machine learning, to create a simplified, automated process that is easy to use.

Some benefits for customers/end-users include:

No manual intervention, with all verification completed digitally from the comfort of your home or office.
The cloud-based platform allows verified users to access it anytime, anywhere.
Powerful, seamless integration.
Forget scanners and printers, you just need a device with access to a camera, which enables you to complete all aspects of the digital verification process.

There are no geographical boundaries, limitations, or excuses when it comes to using our conveyancing VOI solution – all you need is a device with a camera!

What you need to verify your identity with Scantek’s VOI solution

To complete conveyancing identity checks, our technology will screen Australian and international government-issued identity documents. Examples of the forms of identification verification requirements and documents to complete your land title verification of identity form may include:

Passport
Australian drivers’ licence
Proof of age card
Immicard
Citizenship certificate
Registration by descent certificate
Medicare card
Centrelink card
Department of Veteran’s affairs card
Change of name or marriage certificate
Or any form of government issued identity document

The biggest benefit of asking your conveyancer for digital VOI

Effortless electronic identity checks: no queues, no paperwork, verify your identity conveniently anytime, anywhere.

Think about it – when a third party is needed to check conveyancing identity verified documents, you’re confined into their wait times and business hours. Their backlog ends up being your delay in moving the pre-settlement processes along.

Ask your conveyancer to choose our land title verification of identity VOI technology and save you valuable time. Share this link with them today: https://scantek.com/industries/conveyancing/

Find out more about a new era of digital safeguarding

Scantek’s digital verification technology is fast, simple and accurate, with our platform widely regarded as Australia’s safest and most reliable method for identity and document verification.

By choosing a conveyancer that offers a user-friendly, fast and accurate alternative to outdated, manual identity verification methods, you choose convenience for your conveyancing identity check, and a faster settlement process!

Want to find out more? Visit our Conveyancing industry page.

November 17, 2022May 30, 2024

Identity Verification: A Crucial Component of Customer Experience

Identity Verification Driver's licence card

Identity verification is part of virtually every online transaction. As consumers, we encounter verification processes when we open our smartphones, log into banking apps, get accredited for online courses and more.

Customers today are demanding more from our digital platforms, so why are businesses allowing their Identity verification processes to be riddled with friction and inconsistencies? Friction during Identity Verification can create a poor user experience that can break trust with your customers and result in abandoned transactions. The bottom line: Identity verification must fit each unique situation and user.

There are two significant problems with the way companies treat Identity Verification today:

1. Seeing it purely as a protection checkoff, a mechanism to satisfy compliance requirements.

If your business focuses solely on Identity Verification as “another compliance task” soon, you might not have any customers to verify.

2. Thinking of Identity Verification as a single, static touchpoint at onboarding.

Identity Verification comes into play throughout the customer’s relationship with your brand. Your business needs to ensure that the individual taking various actions post-onboarding is the same individual pre-onboarding, especially when an interaction is at higher risk.

Strong security + Good Customer Experiences = Happy and Trusting Customers

UX teams live by the mantra of personalising and customising the customer journey, so we took a page from their playbook. The key is implementing Identity Verification carefully and ensuring it’s seamlessly meshed into the customer experience.

Users should only ever have to think about the flow and should only have to provide what is needed. Continually reassess their expertise. Be sure that any instance of Identity Verification — during onboarding or right before a major purchase — is a seamless, painless interaction with your brand, not an ordeal for them to remember.

Continuously Adapt to Customer Expectations, Regulations and Use Cases

Identity processes should vary depending on the risks associated with the customer and action. Some interactions with your customers are simple one-and-done onboarding procedures; others require multiple steps. They vary in security rigour and, therefore, in potential user friction. For example, when individuals are just browsing stock charts, little Identity Verification is needed. Withdrawing funds or purchasing a property, on the other hand, should require the customer to pass a higher bar.

To complicate matters further, situations change. A customer might create an account to order alcohol but also fill prescriptions. You also can’t assume someone who passed Identity Verification during onboarding is at the same risk level (or even the same person) the next time they interact with your brand.

Your Biggest Brand Differentiator

Identity Verification isn’t a one-off static transaction, and it’s essential to continually assess identities throughout the customer lifecycle so you can catch suspicious activity. Data informs personalisation. The more you know about your customer, the better you can personalise it. At the same time, if you want users to complete Identity Verification, it’s vital not to overload them with friction by asking for too much Data.

When done right, the process should be seamless and barely noticeable. When done poorly, it can make or break the customer experience. Identity Verification is crucial to building trust with your customers. Personalise the customer journey and treat Identity Verification as more than a need to check boxes.

Use it thoughtfully and wield it carefully. In the end, you’ll build greater trust with your customers as they’ll see it as a great experience and not just another tedious task to get through.

Find out more about our unique Identity Verification Solution

Scantek’s digital verification technology is fast, simple and accurate, and our platform is widely regarded as Australia’s safest and most reliable method for Identity and document verification.

We understand each business and your customers are unique to you. We design our technology with you and your customers in mind.