In-person Verification of identity

Real estate transactions have historically been a favoured tool of money launderers and tax dodgers – now they are being targeted by identity thieves. Thankfully advancing technology also brings new tools to help conveyancers combat attempted property theft, and mitigate the risk of data breaches too.

The high-profile data breaches of September 2022 exposed critical documents such as passports and driver’s licences, shedding light on the inadequacies of our laws and protections concerning such breaches, and the many more data breaches that we don’t hear about.

In the wake of the 2022 data breaches over 300,000 fraudulent attempts to use stolen identity credentials have been blocked through the Document Verification Service (DVS), said the Attorney-General Mark Dreyfus.

All Data Breaches Resulted from Cyber Security Incidents

Recently, The increase of “authentic” looking fake IDs has added to the challenge of identifying fraudulent documents, even when meeting clients in-person. To address this challenge, Scantek’s Digital Verification of Identity (VOI) solution, now includes In-Person VOI.

Top Causes of Human Error Breaches

So, what makes our In-Person VOI solution such a powerful deterrent? The key lies in its principle of conducting back-to-source checks and advanced facial biometrics technology.

Sources of Date Breaches

“We’re not simply sighting ‘originals’, making copies of the document and giving the green light anymore” explains one experienced agent. “We’re now leveraging technology to make sure the person standing before us is who they claim to be.”

Conducting in-person VOIs with Scantek enables secure capture of client documents, verification against official databases, and facial biometric comparisons. A comprehensive audit report is generated and securely stored in our Australian data centres using industry leading encryption. This minimises risks for settlement agents, eliminating the need to use copiers and scanners that may also be putting them at risk and storing personally identifiable (PI) data on their premises or in vulnerable locations on their computer.

Driver Licence Liveness Check

Multiple significant data breaches have shone a light on the vulnerabilities in the way we do things, revealing the urgent need for better protection and processes to be in place. With Scanteks In-person VOI solution, it’s not just about ‘adapting’ to these challenges but rather proactively countering them.


By integrating back-to-source checks and cutting edge facial biometric technology, we’re improving the standard of security in the settlement process. With every in-person verification of identity (VOI) undertaken, we are not just merely validating documents, rather we are choosing to actively mitigate the risk of fraudulent transactions and reinforce the integrity of the final stages of the real estate process.

The Born Identity – Kim Gleeson

Kim Gleeson's identity with her beautiful smile

Join us as we sit with Kim, our HSEQ & HR Manager and get to know her a little better. 

How long have you worked at Scantek? 

One whole year!

What is your job title, and what does your job entail? 

My role is Health, Safety, Environment and Quality (HSEQ for short) and Human Resources Manager.

I focus on the management systems such as:

  • Development
  • Maintenance
  • Compliance
  • Recruitment
  • Onboarding
  • Staff training
  • Performance
  • Staff wellness
Kim Gleeson's identity with her beautiful smile

What do you like most about your job?

The challenge of learning Tech Operations. It’s a new world for me.

I also love the fantastic team of people I work with. 

What is the best career advice you've learnt so far?

Experience and learning on the job can be just as valuable as getting a uni degree. 

What would you do (for a career) if you weren't doing this?

I would be working in the Medical or Veterinary field. I have a considerable interest in Neurology and Medicine.

What do you like to do when you aren't working?

Spending time with my children and friends. 

If I could mix that time with them whilst camping, surfing, diving or hiking – I would be a very happy lady! 

Kim Gleeson in a Nukunu address
A beautiful image captured in nature

What’s a fun fact about you that many people may not know?

I’m a proud Nukunu person; my father’s family are from the Flinders Ranges in South Australia.

Where’s your favourite place in the world?

I haven’t had much of an opportunity to travel. But I love being back in the North West.

My home town is Karratha, and its beauty is one of my favourite things to experience.

If you have never been, it’s possibly one of the most amazing places to visit. From its inland rivers, gorges and beaches, it offers some of the very best this beautiful country has to offer!

Kim Gleeson and his sons

What is your motto or personal mantra?

It isn’t living if you don’t feel alive

If you could meet anyone in the world, dead or alive, who would it be and why?

Hands down, Sir David Attenborough, what a human!

Three words to best describe you.

Kind, resourceful, curious

What is the one thing you can’t live without?

My friends and my kids.

What TV show/movie are you ashamed to admit you love?

A show on 9life called Escape to the Chateau – this endearing and quirky couple buy this giant old French Chateau, and their passion and creativity always amaze me.

If you could have any superpower, what would it be?

The ability to instantly travel/ teleport to anywhere in the world.

Kim Gleeson with the beautiful sea sunset
Kim Gleeson is an is an identity-riding horse.

What is one food that you cannot resist?

I have so many favourite foods, but I can never so no to a hot chip if there are some in front of me!