How can you be confident that the person signing your documents is the same person you identified at a different step of the conveyancing process? For conveyancers, verifying the identity of clients is a critical task that demands security and certainty. And our latest feature delivers this. Seamlessly integrating your client’s digital ID verification with e-signature capabilities, Scantek’s digital signing solution builds upon identity verification by giving you certainty over who is signing your document.
This new functionality is simple for the end users, your clients, and ensures compliance with the stringent requirements set forth by ARNECC.
How is Verification of Identity tied to certainty of signer?
In years gone by, it was somewhat assumed that verifying a client’s identity also indirectly confirmed their intent to sign. However, conventional methods involving piles of physical documents and in-person verification are becoming less common due to their time-consuming nature and susceptibility to errors or fraud. As digital transactions become more popular in the property industry, the demand for secure, efficient, and reliable electronic methods to verify both identities and signatures is growing.
Of course, you’d be aware that Verification of identity (VOI) is the process of confirming that an individual is who they claim to be. This is a key step in preventing identity theft and property fraud. Verification of signer, on the other hand, ensures that the individual who signs the document is the same person whose identity has been verified, thereby preventing unauthorised or fraudulent signings.
How does Scantek’s digital signing solution work?
Scantek’s latest feature allows your clients to complete their ID verification and digitally sign a document in a single, streamlined process. Here’s how it works:
Step 1: The conveyancer uploads the document
The portal user (i.e. the conveyancer) uploads a PDF of the document that requires signatures. This could be a Client Authorisation Form (CAF) or any other document.
Step 2: The client completes their VOI
The client (end-user) completes their VOI using Scantek’s secure platform, which uses advanced biometric verification and back-to-source checks to verify the individual’s identity.
Step 3: Then, they create their eSignature
After completing their VOI, the client is then prompted to create an e-signature. This will be used to sign the uploaded document.
Step 4: The client signs the document
Your client reviews the document and taps the signature box to sign. Scantek provides pre-set templates for common documents, like the Client Authorisation Form, to ensure your client’s signature is placed correctly (based on the practice management system used).
Step 5: The conveyancer applies their counter-signature
For certain documents, like the Client Authorisation Form, the conveyancer or portal user can also add a counter-signature after the document has been signed by their client.
How does it ensure compliance with ARNECC requirements?
The Model Participation Rules set by ARNECC outline strict guidelines for e-conveyancing and Verification of Identity. To support conveyancers in adhering to these requirements, our new integrated digital ID verification and e-signature solution ensures secure verification of identity and signer.
Our industry-leading biometric verification technology and back-to-source verification of documents confirms the identity of the signer, significantly reducing the risk of identity fraud and unauthorised signings.
What benefits are there for conveyancers?
For conveyancers, our new digital signing solution offers numerous benefits, including:
- Efficiency: By combining VOI and e-signature into a single process, you’ll save time and reduce the administrative burden on both your business and your client.
- Security: Enhanced security measures ensure that identities and signatures are verified accurately, reducing the risk of fraud.
- Compliance: Meeting ARNECC’s stringent requirements ensures that all of your transactions are secure and adhere to regulatory standards.
- Customer Satisfaction: A streamlined, user-friendly process enhances the customer experience, making it easier for your clients to complete their transactions quickly and securely.
We’re incredibly excited to bring our latest innovation in digital ID verification and e-signature capabilities to our already highly secure, efficient, and compliant identity verification product. By integrating these processes, we can provide conveyancers with a comprehensive solution that meets the needs of the modern property industry.
For more information on how Scantek can support your business with our new digital ID verification and e-signature solution, contact us today.