ID Scanner Solutions for Identity Fraud

Protect your business from fake & illegitimate ID usage.

Is Identity Fraud Affecting Your Business?

Perhaps the greatest cost of retail fraud, at least from a social perspective, is identity fraud.

Retail fraud occurs when a criminal either steals or forges the identity of another person, and then purchases items under that person’s name. They then make thousands of dollars of purchases under the false identity, which the victim only discovers after creditors begin pursuing them.

How are these fake identities created? Unfortunately, it’s not difficult at all. All someone needs to commit identity fraud is a bit of personal information from their victim. If your company isn’t securely collecting and storing customers’ information, you are putting your customers at risk for identity fraud.

How does your company handle the personal information your staff collect? Many companies are still photocopying or scanning peoples’ personal information, exposing customers and inviting identity theft.

According to the Australian Privacy Principles guidelines (APP guidelines):


APP 11 requires an APP entity to take active measures to ensure the security of personal information it holds, and to actively consider whether it is permitted to retain personal information.


An APP entity that holds personal information must take reasonable steps to protect the data from misuse, interference and loss, as well as unauthorised access, modification or disclosure (APP 11.1).

An APP entity must take reasonable steps to destroy or de-identify the personal information it holds once the personal information is no longer needed for any purpose for which the personal information may be used or disclosed under the APPs.

The Solution: ID Scanners

Retailers face severe consequences if they break these guidelines, so why do so many companies continue to do it?

The cost of retail fraud is so high that they feel they don’t have any options.

What’s needed is a way to accurately and securely collect this personal information while ensuring that it complies with legislative requirements.

Our Features

Scan All Valid IDs

Scantek can recognise and read all acceptable forms of IDs in Australia, including Drivers Licences, Proof of Age Cards (including 18+, Keypass, Photo Cards) and Passports, both Australian and International.

Fast Accurate Scanning

Scantek has been designed from the ground up to be both the fastest and the most accurate scanning system available in Australia and worldwide. Scan IDs and compare to our database in seconds.


Exclude Users

Scantek allows businesses to identify customers for review and unlike some other systems, Scantek ensures that a customers cannot get around their exclusion by simply using another form of identification.

Suits Your Location

Scantek is an option-based system, allowing you to choose the features you want to access. Everything from acceptable ID types to expired identification policies can be tailored to suit your location.

Minimise Losses

Scantek ID scanners accurately tell you when someone is using a fraudulent or illegitmate ID so you can deny purchases and minimise losses to your business and products. 

Privacy and Security

Privacy and data security are paramount at Scantek. Scanned information is only accessible by specified accounts to secure Scantek Cloud Interface. Activities of those accounts accessing information are also logged for review if necessary.

24/7 Support

Someone from Scantek is available on the 24 hours a day, 7 days a week. We don’t outsource our support offshore like other companies, and you call us anytime on 1300 552 106, and someone will answer the phone.

Easy to Use

Scantek is designed for simplicity and ease of use, without a complicated interface and without meaningless buttons to repeatedly press just to scan an identity.


Advanced Detection

Scantek features advanced fraud detection and illegitimate ID detection which will alert operators to any suspicious or devious behaviour from users, including data from previous attempts.

Almost half a billion dollars worth of transactions made in Australia last year were fraudulent according to new official data released by the Australian Payments Clearing Association driving the rate of retail fraud to new highs.

Criminals are breaching websites and hacking financial details of Australian consumers and either creating new cards with the victim’s details or the details to buy goods and services online or via phone. The Aussie Farmers Direct website leaked 5,000 customer files in late 2015, but no details were revealed by the hackers who tried to blackmail the company.

The Aussie Travel Cover site was less lucky after being hacked, and personal information and partial credit card numbers of 870,000 customers posted online.

Scantek offers a secure solution to protect your business from fake & illegitimate identity usage. The pressure for sales results amidst intense competition and compliance with regulatory requirements can push companies towards unwise business practices.

Fraud is an unrelenting challenge for the consumer products industry. It has the potential to impact profitability, erodes trust, and affect brand perception. Preventative solutions which including identity fraud detection and recommend effective anti-fraud controls or a risk mitigation plan are necessary to follow successful business practices.