Ensuring efficiency and security in your conveyancing business has never been more critical. Scantek’s ID verification solutions are designed to streamline your processes, enhance security, and ensure compliance with industry standards. But we don’t expect you to just take our word for it. In this article, we’re excited to share some of the recent feedback from our valued clients and take a look at the tangible benefits they experience daily using our digital ID solutions.
So, here’s why Scantek is the preferred choice for conveyancers across Australia…
Unmatched Efficiency
Our ID verification technology is designed specifically for conveyancers. By accessing the Scantek portal, you can initiate your client’s VOI requests quickly and easily. In fact, one of the things our clients love most about using Scantek is the ease of use – 78% of our clients rated this as one of the top three things they love about Scantek’s digital ID!
Our digital VOI process reduces the need for cumbersome paperwork and significantly reduces the time spent on manual verification.
“My clients welcome the ability to complete their VOI’s anywhere, anytime at a very reasonable price. Prior to using Scantek, our office was using Australia Post where our clients had varying experiences with the identity documents that were acceptable, dependent upon which Post Officer branch they attended and difficulties with time frames and long queues. A Scantek VOI can be completed in approximately 10mins.”
– Linda Thomson, Cameron Conveyancing (Victoria)
Enhanced Security
As our clients will attest, security is the centre of our ID verification solutions. With advanced biometric verification and back-to-source checks, we ensure your client’s identity is authentic and securely verified. This robust process dramatically reduces the risk of identity fraud and unauthorised property transactions.
According to our recent customer survey, 92% of our clients have found that using Scantek has improved their business’s security and compliance.
“The ID process with Scantek is seamless and easy for clients to use and navigate. The system is safe and secure and provides peace of mind for both our office and our clients.”
– Kathy Stolinski, Adcocks (South Australia)
Compliance with ARNECC Requirements
Our solutions are designed to comply with ARNECC’s stringent standards, especially when the Client Authorisation Form is signed concurrently with the VOI being completed.
“We love using Scantek as it is easy for clients to complete their VOI and for our compliance.”
– Kerry Barber, ECM Conveyancing (Victoria)
Our industry-leading biometric verification technology and back-to-source document verification can not only verify your client’s ID but also confirm them as the signer of your document. This significantly reduces the risk of identity fraud and unauthorised signings.
Customer Satisfaction
In a client survey we conducted in June 2024, our clients recently rated us an average of 9.2 out of 10 when we asked whether they would recommend us to their colleagues.
And it’s not just conveyancers who love us. Your clients will, too!
“Our clients have expressed their satisfaction in using the app, confirming the ease of following instructions and completing the ID.”
– Maureen Moffat, Strand Conveyancing (Western Australia)
More Real-World Results
Hear from more of our satisfied customers, who are enjoying all of these benefits and more, using our industry-leading digital ID solutions in their conveyancing businesses…
“Scantek is very easy & simple to use. Additional features such as enabling clients to scan additional documents to me is very helpful.”
– Margaret Gration, 1st Rural & Regional Conveyancing (Victoria)
“We have been able to save so much time with Scantek by efficiently and securely processing our client ID’s. Scantek’s high-security measures provide peace of mind when reviewing important client documents. Scantek has definitely made a positive impact on my business!”
– Janine Santella, Action Conveyancing (Western Australia)
“I love using Scantek. It is easy to use, the costs are passed onto my client and I appreciate that they allow for multiple photos of clients to be taken – I feel that is added security.”
– Jade O’Donnell, On Time Conveyancing (New South Wales)
“Scantek has made the verification process easy and streamlined saving me time and knowing the documents are held secure for easy access if needed.”
– Betty Bouras, Beltana Conveyancing (South Australia)
Ready to try it for yourself?
Scantek’s ID verification solutions offer unmatched efficiency, enhanced security, and compliance with regulatory standards. As you can see from just some of the many happy client testimonials here, and our high satisfaction ratings, our technology is effective and secure, exceeding the expectations of the modern conveyancer.
By choosing to partner with Scantek for your client VOI requirements, you’re partnering with a business that is committed to supporting you and your clients, ensuring a seamless and secure verification process.
For more information on how Scantek can support your business with our innovative ID verification solutions, contact us for a demo today.