When you step inside Edison Property’s inner-city office, it’s immediately clear this isn’t your average agency. From the café-style lunch area to the dedicated collaboration spaces, every detail has been purposefully designed to support team culture, client connection, and continuous improvement.
But beyond the thoughtful design and warm welcome, there’s an underlying theme of compliance, cybersecurity, and digital readiness. Since coming on board with Scantek in 2024, the Edison Property team has experienced significant benefits for both themselves and their clients.
They aspire to make a difference. And it shows.
Their vision is proudly displayed on a mural in their office: ‘We aspire to make a difference.’ And working with the Edison team for over a year now, we know that it’s more than a catchphrase. It is easy to see how this mantra shapes how they work with clients, how they support their people, and how they respond to growing expectations across the property sector.
“We’ve created collaborative training spaces for compliance and external presentations, café-style lunch areas, and dedicated zones for staff and client events,” Assistant Director, Cassie Griffiths, shares. “These amenities are thoughtfully split across two levels, with communal areas on the ground floor and focused workspaces on level one.”
That deliberate balance between people-first and process-focused is where Edison Property shines. And in today’s fast-changing property landscape, where fraud, data breaches and tighter regulation are top-of-mind, it’s also what sets them apart.
Compliance isn’t optional. It’s built into their culture.
Ask Edison what the biggest challenge in the industry is right now, and their answer is clear: compliance. “Increasing government compliance is placing significant pressure on both sales representatives and agencies. The expectations often extend well beyond the traditional scope of work.”
Instead of seeing this as a burden, Edison has embraced it as a catalyst for change. They’ve invested heavily in their processes and new digital tools, like Scantek, to ensure their obligations are not only met, but streamlined and future-ready. Already, they’re looking forward to AML/CTF Tranche 2 regulations coming into effect in mid-2026.
A key part of their initial efforts was replacing outdated Verification of Identity (VOI) methods. Before using Scantek, like many, they relied on outdated methods such as using video calls. Now, their VOI process is modern and secure, ensuring both they and their clients are protected.
From video calls to VOI in just minutes.
Edison first discovered Scantek at REIWA’s Innovate Day in 2024. Recognising the risks of their previous approach, they didn’t hesitate to take action. “We implemented Scantek into our operations almost immediately,” Cassie said.
“Scantek provides a fully digital VOI process that takes under five minutes and is accessible via a secure SMS or email link. It eliminates the risks associated with manual handling, ensuring we meet current WA regulations (LGIRS) and are prepared for upcoming AML/CTF legislation in 2026.”
Their team also values how intuitive the platform is for clients. “Clients can complete their VOI using just their smartphone, at a time that suits them. They also appreciate knowing their personal data is handled securely and professionally.”
Secure, streamlined, and future-ready.
While VOI is just one part of the real estate transaction, it’s a critical point in the property process (especially as regulatory expectations increase). Edison has approached this with their usual thoroughness, ensuring every part of the process is documented and regimented.
“Only licensed team members or key administrators can access or approve VOIs. We store only a summary of the VOI in secure electronic files, and our staff are trained to retain only what is legally required under privacy and real estate regulations.”
The outcome? A streamlined process that not only protects their business but also strengthens trust with clients. And with a dedicated Compliance Officer overseeing processes, Edison can act quickly when changes arise, including the incoming AML/CTF obligations that will impact agents across Australia from July 2026.
Preparing for AML/CTF with confidence.
The new AML/CTF legislation will expand due diligence and reporting obligations for property professionals as well as other industries. easyAML, powered by Scantek, is uncomplicating compliance in one end-to-end AML solution. But while some agencies are only just beginning to prepare, Edison is already ahead of the curve. “These changes will create even more compliance obligations across our sales operations. The responsibility on agents to identify and prevent fraud will be significantly heightened,” Cassie noted.
By embedding Scantek into their ‘business as usual’ workflows, Edison has created a repeatable and reliable process that sets them up for success, now and well into the future.
Advice for agencies still on the fence.
For those still using outdated or manual VOI processes, Edison has a clear message: it’s time to move on. “Make the switch to a digital third-party provider like Scantek. Manual processes increase your exposure to fraud and liability. It’s simply not worth the risk.”
As real estate evolves, so too must the tools and processes behind the scenes. The Edison team believes that digital VOI is no longer a “nice to have”. Instead, it is now a core component of doing business safely, professionally, and efficiently in the property industry in 2025.
Looking ahead with innovation in mind.
With strong foundations in place, Edison is now focused on scaling their success and continuing to invest in tools that elevate both compliance and client service.
“We’re currently in a strong growth phase and anticipate doubling in size. Technology will be even more embedded in every aspect of our operations,” Cassie said. “Absolutely, we’re excited about tools that strengthen compliance, protect the business, and empower our people to deliver exceptional service through efficiency and innovation. Watch this space.”
Leading by example.
In a complex industry with ever-shifting expectations, Edison Property is proving that doing things the right way doesn’t have to come at the cost of client experience or operational efficiency. By designing spaces that inspire connection, building processes that protect privacy, and embracing technology to reduce risk, they’re leading the way in the WA real estate industry.
To learn more about Edison Property and the exceptional service they deliver, visit edisonproperty.com.au.
And if you’re ready to see how Scantek can support your own agency’s compliance journey, book a demo today.