Scantek ID Scanner Technology

Recording information is vital to the running of your business. However it can’t be at the expense of the customer’s experience. That’s why Scantek has been designed from the ground up to be both the fastest and the most accurate scanning system available and is being used in some of Australia’s largest businesses today.

Unlike some systems which can take between 8 and 20 seconds to scan a single piece of ID, Scantek completes this on average in a mere two seconds with unheard of accuracy.

Each Scantek unit has one scanner which reads all IDs. There isn’t a separate scanner for passports, no buttons to push and no awkward covers or flaps to move on and off the the ID. Simply insert the ID and Scantek does the rest.

In just two seconds the ID is read and the results displayed on the screen.

Right from the beginning, Scantek has been designed with simplicity and ease of use in mind, without a complicated interface and without meaningless buttons to repeatedly press just to scan an ID.

Privacy and data security is paramount at Scantek. All customer information can only be accessed by specified accounts with the highest level of access to the secure Scantek Cloud Interface. Activities of those accounts accessing information are also logged for review if necessary.

No personal data is sent back to a central server meaning that your data stays your data.

 Scantek’s policy has never been and never will be to use or onsell data to anyone.

We are not a marketing company.

Scantek can recognise and read all acceptable forms of IDs in Australia, including Drivers Licences, Proof of Age Cards (including 18+, Keypass, Photo Cards) and Passports, both Australian and International.

The process from putting an ID in the Scantek unit to receiving a result is a quick 2 seconds.

Scantek features advanced fraud detection which will alert operators to any suspicious or devious behaviour from customers. Underage or previously flagged customers will attempt to cheat any system in numerous ways.

At Scantek we’re always one step ahead and utilise a number of different checks to ensure the customer interacting with your business is who they say they are.

This proactive approach means that your business is seen as doing the right thing which drastically improves legal requirement processes and aids any future discussions.

Using Scantek’s easy to use secure Scantek Cloud Interface you can reward loyal or repeat customers and even staff with VIP status. How you choose to reward your loyal customers is up to your imagination.

As with all other Scantek features you have total control of how you set up your VIPs.

We realise that your business isn’t always run during business hours. Some one from Scantek is available on the 24 hours a day, 7 days a week. We don’t outsource our support offshore like other companies and we don’t offer ‘next business day’ replacement if something goes wrong on a Friday night at 8pm. Call us any time on 1300 552 106 and someone will answer the phone.

We take each incident seriously and, as a result, have an extremely reliable product. When you call you aren’t talking to someone who doesn’t care about the product, you’ll be talking directly with the people responsible for it ensuring that we’ll always know what to do and you won’t be stuck in an endless loop of escalations.

We understand that businesses aren’t one size fits all. What’s right for your business may not be right at another. That’s why Scantek is an option based system that allows you to choose what features you want access to.

While other companies may say it, we actually do it. Whilst it would be easy to take the accolades – the truth is some the best parts of the Scantek system are direct from ideas that businesses suggested to us. So if you’ve got an idea you think would work with Scantek we’d love to hear about it and if we think others will benefit from it, we’ll work toward adding that feature.