Document Verification

Fraudsters are skilled at faking documents or altering stolen ones. It takes expert, detailed scrutiny to be sure a document is authentic.

How it works
drivers licences

What is instant identity verification?

To verify a document is to confirm it is true and valid. Sound simple? For you it is. But behind your user-friendly Scantek experience is complex technology, working hard for you.

If your business needs fast and accurate identity verification, Scantek’s user-friendly, secure technology is a multifaceted solution.

Conveyancing ID checks

Who needs document verification?

If fast and accurate customer onboarding is essential for your business, you need efficient document verification. 

But authenticating an identity document can be slow if you’re relying on an authorised person to analyse it. Queues or poor-quality copies can cause delays, and you’re not guaranteed of accuracy. You could lose prospective customers or employees as the clock ticks. 

Scantek leads the way in fast, accurate document verification to prevent identity fraud getting in the way, or at the very least, to expose fraudsters. That way, you can welcome the people you really want. 

When is document verification essential?

When a customer offers an identity document, how do you know:

  • it’s their own?
  • it matches an official format?
  • it’s real?

If you can’t be sure, you need document verification. Ours is simple for the user, backed by a sophisticated digital ecosystem.

Business Advice

What does document verification do?

Because ours is a fully digital process, within a few seconds Scantek will:

  • confirm an identity document matches its original record
  • confirm the document as legitimate—from a valid authority
  • confirm the document as an original

We’re an accredited Australian Government Gateway Service Provider. That gives us access to government data sources for cross-checking.

But besides Australian documents, Scantek’s extensive ecosystem matches thousands of other local and international official documents too. Even those in foreign languages.

How Scantek’s document verification works

Your customer may choose to use our web-base solution on their phone, or you can send them a text message with a link to a secure portal. Scantek guides them through their identity verification process from start to finish.

For document verification, your customer uses the camera on their own device (or your on-site Scantek terminal) to capture the required documents. 

Scantek’s process outshines manual verification services with intelligent machine-learning. It corrects potential problems at the start, avoiding later delays.

Scantek

Why Scantek’s document verification is so accurate

Under the skin of our user-friendly app is advanced technology. It delivers document intelligence when you need it, where you need it.

Primary and secondary forms of identification presented by your customer must be recognised documents. Using AI, our app reads and classifies your customer’s document layout. If it’s not the right type of document, the app prompts them to try another one.

Photos are not always clear enough to read. Our software adjusts screen captures to reduce distortion or clarify the image. 

When glare whites out an image, or an unsteady hand blurs it, our app will not complete the screen capture. Instead, it prompts the user to adjust the image until it’s clear to read. The same applies if the photo is overexposed or too dark.

Our digital system translates pixels into machine-readable text for processing. We use computer vision called OCR (optical character recognition) to recognise text in the photo. It knows where to look for handwriting and signatures on a recognised document, and can decipher scrawls that humans might find difficult.

The last step confirms the document’s authenticity. Scantek’s machine-learning technology combines with official data sources to compare minute details. Complex algorithms analyse your customer’s information to detect any document alterations.

The result is a percentage confidence score that the given identity documents are legitimate and original, and that they match live images (taken later in the process).

Tailor digital application to your advantage

Integrate Scantek’s verification into your business systems, or use it on the go. Do your customers prefer the convenience of verifying documents at home? Do you want fast, on-site verification for customers walking through your door?

Whatever your business needs, we’ll make sure you can implement our technology on the platforms that suit you.

Plug and play with integrated software

Integrate the power of Scantek into your existing business application using our comprehensive SDK (software development kit).

Our devkit provides your developers with the guidelines, tools and programs they need to build Scantek functionality into your own digital environment. Fully functional libraries for iOS, Android and web apps are included.

Purpose-Built API

Enhance translation of information between your business and Scantek’s powerful functionality. Build your app around our comprehensive API for seamless access to Scantek’s identity verification process.

Scantek identity verification

How digital verification works

document verification

Instant document verification

Our app recognises thousands of local and international identity documents. OCR converts text on captured documents into a digitally readable format. Whether it’s handwritten or printed doesn’t matter—OCR uses several techniques to make sense of it. Once the text is converted to code, Scantek accesses our data verification sources to validate the document.

liveness detection

Instant facial recognition

Harnessing the capabilities of machine learning, which is a rapidly expanding branch of artificial intelligence, our recognition feature imitates human analysis. Comparing your customer’s selfie photograph with screen captures of documents, our technology uses algorithms to answer the question of identity, and you get a simple confidence percentage of the match.

facial recognition

Instant liveness detection

A guided sequence of head movements performed by your customer is a quick and easy last check. Sophisticated digital assessment of their real-time movement confirms they are really there and exposes recordings or fakes. It’s proven highly accurate, even when users wear a face mask or head covering.

geolocation

Instant geolocation

Unlike photos supplied for manual authentication, digital images provide data on your customer’s geographical location. It’s a bonus check of the person’s place of residence as stated by their documents. Discrepancies, like the user being in a different country to their stated country of residence, can be queried.

Why use Scantek?

We make it our business to stay updated on industry-specific criteria for identity verification. We know that compliance requirements are becoming more stringent and complex to protect customers and businesses.

Compliance is easy when it’s automated

We’ve built compliance checks into the Scantek system to meet the strictest of criteria. Your compliance requirements are tailored to your industry and digitally integrated into your Scantek verification process, preventing the need for an additional step.

  • Existing compliance checks by Scantek include:
  • Know Your Customer (AUSTRAC)
  • Document Verification Services (DVS)
  • Anti-Money Laundering (AML)
  • Counter-Terrorism Financing (CTF)
  • Politically Exposed Persons (PEP)
  • Right to work (Visa Checks)
  • Real world matching (IDFEX)

Once completed, your business has auditable evidence of compliance on record. We can also set up ongoing compliance monitoring for real-time alerts to issues arising.

A dependable track record

Hundreds of businesses across the Asia-Pacific region use Scantek to provide secure digital identity verification. Having assisted a wide range of industries for over a decade, we’re fast becoming known as the safest, most reliable identity verification service in Australia.

What's the latest?

Find out the latest Instant Identification Verification news on the Scantek blog.

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