Protect your business from illegitimate ID usage and fraud.

Are fraudulent purchases affecting your business?

With the increasing threat of identity fraud, many businesses have become victims of retail or refund fraud resulting in lost profits and putting retailers in a difficult position. They want to serve their customers by making returns as easy as possible, but they also need a system for protection against retail fraud.

Our Solutions for Retail

Reduce Employee Fraud

Detect False IDs

Know Your Customers

For a business of any size, securely collecting and storing customers’ information is vital, protecting both the business and legitimate customer’s interests.

By determining if a fake ID is being used when merchandise is being purchased or returned and by tracking unusual patterns in returns, companies can significantly reduce return fraud.

Scanning identification in the form of a driving license, proof of age card or passport upon purchase can eliminate confusion surrounding product exchange or return.

If you are looking to increase customer loyalty, Scantek’s technology can assist in the collection and safeguarding of personal and sensitive customer information.

Scantek is the most intelligent and affordable ID scanner for your retail business. Choose the Australian owned and developed ID scanning solution trusted by Australia’s most prestigious and well-known brands.

Our Features


Scans All Valid IDs

Scantek systems recognise and read all acceptable forms of IDs in Australia, including Drivers Licences, Proof of Age Cards (including 18+, Keypass, Photo Cards) and Passports, both Australian and International.

Fast, Accurate Scanning

Scantek has been created from the ground up to be the fastest, most accurate scanning system available in Australia and worldwide. Our systems allow you to scan IDs and compare to our cloud-based database in seconds.

Excludes Users

Businesses can flag customers for review, so you can take a closer look at any ID or individual to determine legitimacy. Scantek ensures that a customer can not get around their denial by using another form of identification.


Suits Your Business

Scantek is a customisable system that allows you to select which features you want access to. Our features are based on feedback and recommendations from our clients, so you can ensure our systems will have the right tools you need.

Minimises Losses

Scantek ID scanners accurately detect when someone uses a false or illegitimate ID so you can refuse purchases and minimise losses to your business. Fraudulent IDs can be saved and recorded for future reference. 

24/7 Support

Someone from Scantek is available 24 hours a day, 7 days a week. Our support team is based in Australia; we don’t outsource support offshore. Givs us a call us anytime on 1300 552 106, and someone will answer the phone.


Easy to Use

Scantek has been developed with a straightforward interface and without meaningless buttons to scan an identity. You’ll be able to train your team to use our systems in mere minutes. 

Advanced Detection

Scantek systems utilise advanced fraud and illegitimate ID detection which alert operators to any suspicious or deceitful behaviour from users, including  records of previous attempts and IDs used.

Privacy and Security

Privacy and data security are of the utmost importance at Scantek. Users’ scanned information can only be accessed by nominated accounts with access to the Scantek Manager Interface. User account activities are also recorded.